13 Junction Drive, Coolum Beach, QLD 4573
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Certificate III in Business

BSB30115 - Certificate III in Business

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COURSE OVERVIEW

The key clients for this qualification are those from all industries who require practical skills to succeed in an office or business environment. The qualification is ideally suited to people who hold Administration or office assistant roles or who aspire to do so.

Our point of difference here at Diggerman Training is that we are also a large earthmoving company, which operates all over Queensland.

This means that we are part of the industry, in touch with its needs and trends.

Our extremely experienced trainers maintain their industry currency by also being part of the operational earthmoving teams.

They will use this knowledge to train you to the highest standard.

Persons who are interested in gaining skills and knowledge that will enhance employment prospects in an office support role. Examples of the employment outcomes are:

  • Office Assistant.
  • Accounts Clerk
  • Receptionist
  • Information Officer
  • Data Entry Clerk
  • Personal Assistant
  • Executive Assistant

The duration of the course is approximately12 months.

There are no prerequisites for this course.

The course will include the following:

  • Workplace health & safety legislation
  • Handling customer complaints
  • Customer service
  • Working with diversity
  • Microsoft Office
  • Promoting innovation
  • Organising work priorities

The program is delivered online, either on-the-job or off-the-job.

Upon successful completion of the unit a Statement of Attainment will be issued.

BSBWHS302 – Apply knowledge of WHS legislation in the workplace

BSBCMM301 – Process customer complaints

BSBCUS301 – Deliver and monitor a service to customers

BSBDIV301 – Work effectively with diversity

BSBINM301 – Organise workplace information

BSBITU302 – Create electronic presentations

BSBITU303 – Design and produce text documents

BSBITU304 – Produce spreadsheets

BSBITU306 – Design and produce business documents

BSBINN301 – Promote innovation in a team environment

BSBWOR301 – Organise personal work priorities and development

BSBWRT301 – Write simple documents

Training is conducted at either our main office (13 Junction Drive Coolum, Queensland 4573) or at our off-site large practical training area near Bli Bli.

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Interested in this course?

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Eligibility criteria applies, please check via the below link for eligibility. If CSQ is selected our office will be in contact to confirm and obtain the required documents from you.
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Big Thanks to Diggerman and all there trainers, Firstly I was a mechanic for a decade and I hurt my back and am unable to ever do physical labour, The Trainers didn't just pass me it took months of learning and training on the machines, They didn't just say I payed so I passed and because they took there time and taught me all about the civil construction industry now I have the best job ever and I owe it all to Diggerman and their trainers.
Ashley Cullen
Very highly recommend using these guys for licensing and voe. Easy to talk to and ask questions very knowledgeable, there experience will show within minutes can teach anyone to do anything. It's not all serious will have a laugh throughout the course/s. Highly maintained gear clean facilities and smoko van on the practical day aswel as a coffee van for that pick me up. No pressure in how fast you learn it's all at your own pace. If your looking for tickets these guys are second to none.
Jake Sucllffe
I did my forklift licence with Diggerman Training, and would recommend them to anyone wanting tickets or licences in construction or plant operations. The forklift course is delivered over 3 days, and has a good mix of theory vs. practical. All materials provided for theory are easy to understand and well formatted for your success in completion. The instructor (Brad) is friendly, committed to students doing well, has plenty of experience in the industry and delivers the course content with clear and understandable methods.
Cameron Quilty
Thanks Max, Luke and Fingers, very well run course. You guys made it friendly and fun. It's a great facility with good equipment. The trainers are current operators and share some real world tips. Highly recommended for machine tickets such as skid steer and excavator.
Nick Murray
An awesome bunch of guys to train with, I really felt supported while doing all of my training which I'm sure helped me achieve success. The team are really friendly and approachable in regards to 1 helping you with advice on steps to take to further yourself. Excellent response, and customer service, I would highly recommend to reach out to the team if you're looking to better yourself!
Danny Boy
I spent 18+years in hospitality and wanted a caarer change and decided to get into civil construction. I went to Diggerman to do my traffic control course. With much help and support I got my licence and got a job traffic controlling. While doing my licence, Fingers (my tutor) encouraged me to get my heavy wheels and rollers ticket. I returned a few months later and got my rollers ticket. While doing my Rollers ticket again Fingers and Graham encouraged me to get my Haul truck and front end loader ticket. In Which I did. I also got water cart ticket and more with there encouragement, Plus my level 2 traffic control licence. I am so thankful to Diggerman and all there team for all the help, support and encouragement that they gave me as I am now working on one of the biggest construction sites on the sunshine coast with a great company driving haul trucks, Rollers etc absolutely loving it.
Raewyn Elliot
After 20 years in civil & mining DIGGERMAN training is simply the single best training centre I've ever witnessed. If your looking for any machine or safety, emergency response courses classes certificates, etc Dan, Graham & team of professionals will go the extra mile to ensure you succeed in every way possible. They know exactly how to teach train present both theory & practicie so even the learner with zero experience understands questions right through to the machines of your choice or confined spaces, fire suppression & more than I could type in a day. Please do not hesitate to call DIGGERMAN, there's no need to hold back with self doubt or lack of confidence as they're quite aware nobody was born operating machines & others are after a new challenge. They really are the best out there & I thank them for all the support I received to update my skills.
Herbie
Just got my Dream Job today! And wanted to thank the Crew at Coolum. After driving a Moxy (45 tonne) on a Civil site on the Sunshine coast for 2 years decided I better get the appropriate tickets. Thank God I did through DIGGERMAN!! This Company is so professional, from the front desk through to the Instructor. I would Highly recommend DIGGERMAN to anyone who (in my case) wanted to change professions. Give them a go! You won't be disappointed!
Paul Amett
We have recently engaged Diggerman Training as our preferred supplier for Traffic Management Implementation and Traffic Control training. We have found them to be very professional, helpful and accomodating of our requirements. We look forward to a continued positive working relationship with Diggerman Training.”
Alyce Stanley | Organisational Development Support Officer | Central Highlands Regional Council
'We've put a number of our staff through Diggerman's training courses and they come out more highly skilled, more confident and more efficient. I can't recommend their facility highly enough."
Sally McPherson | iSeekplant
Diggerman has been training Visionstream's employees and contractors in First Aid, CPR, Confined Space, Traffic management level II. Excavators, Horizontal Directional Drilling and much more. Their trainers have been exceptional. The have the skills and knowledge that makes the training exciting. I would recommend Diggerman to any organisation."
Lee Butt | SHEQ Advisor | Visionstream Pty Ltd
I have just completed my Civil Start through Diggerman Training. The course was exactly as expected and exceeded my expectations with both professional trainers and excellent administration. They tailored the course to best suit my individual needs and went above and beyond to ensure my time was productive.
Mark Anderson
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